I am a small business artist/creator and my main policy is that THE CLIENT IS GOD. And you are always right.
I won't argue. I will accept returns within 14 days of receiving the item. However I can't cover the cost of shipping it back to me! So you will need to find and pay for a method to get it back to me safely with tracking. For exchanges, I will consider each offer case by case.
I am always willing to dialogue about a win-win solution. Please reach out for any concern.